Privacy Policy
Last updated: 2026-06-04
The short version
- The desktop app runs on your machine. We never see your code, your brain files, or your Claude Code prompts.
- Brain Dreaming + Ask synth call Anthropic directly from your machine using your own API key. The Anthropic call never proxies through us.
- If you sign in to repoops.ai we store the minimum needed to bill you and run a hosted team (name, email, organization, billing identifiers, hashed device IDs).
- You can export or delete your hosted-account data at any time via /account/export and /account/delete.
1. What we collect
1.1 Desktop app (local only)
Nothing leaves your machine unless you explicitly bind the install to a hosted team. The desktop app reads files under repos you add and writes a local SQLite database in your data directory. No telemetry is transmitted in the default config.
1.2 repoops.ai (hosted)
If you sign in:
- Account fields: name, email, organization name, OAuth provider IDs (Google/GitHub), authentication tokens, billing customer ID.
- Billing: Stripe customer ID, subscription IDs, plan, seat counts, invoice history. Card numbers stay with Stripe.
- Team telemetry (Team/Cloud tier, opt-in): redacted Claude Code session metadata (model, tokens, cost, duration) — never prompts or completions.
- Server-side errors: request URL, error message, stack trace, hashed user ID. Sent to Sentry. No request body, no headers, no cookies.
- Product analytics (opt-in via cookie banner): page views, button clicks, anonymous session IDs. Sent to PostHog.
- Operational logs: Vercel access logs (IP, user agent, response code) retained 30 days for debugging and abuse response.
1.3 Cookies
We use three kinds of cookies. The first kind is set automatically; the third requires your consent via the cookie banner.
- Strictly necessary (session cookie, CSRF token, billing return URL) — exempt from consent under GDPR / PECR.
- Authentication (NextAuth session + refresh) — set after you sign in. Exempt from consent because you explicitly authenticated.
- Product analytics (PostHog) — set only after you accept analytics via the cookie banner. One click rejects all.
2. What we never see
- Your source code.
- The contents of your
.claude/brain/files (unless you opt in to publish a brain page via the L22 surface). - Your Anthropic prompts or completions.
- Your local Claude Code transcripts.
3. Retention
- Solo (free): account record kept until you delete it.
- Team / Cloud: telemetry retained 90 days; audit log retained 365 days; billing records 7 years (US tax requirement).
- Enterprise: configurable per the DPA.
- Deletion grace period: 30 days after you submit a delete request, during which the action is reversible by emailing support@repoops.ai.
4. Sub-processors
| Provider | Role | Region |
|---|---|---|
| Neon | Postgres database hosting | US-East |
| Vercel | Application + edge hosting | Global |
| Stripe | Payments + subscription billing | US/EU |
| Resend | Transactional email | US |
| PostHog | Product analytics (opt-in via cookie banner) | US |
| Sentry | Server-side error reporting | US/EU |
| Anthropic | Claude API — BYOK, customer's own sub-processor on Solo tier | US |
See the Data Processing Agreement for contractual terms with each sub-processor.
5. Your rights (GDPR / UK GDPR / CCPA)
- Access & portability: /account/export returns a JSON dump within minutes.
- Erasure: /account/delete queues a 30-day reversible delete.
- Rectification: edit your name + email at /account.
- Objection / restriction: email support@repoops.ai.
- Complaint: you can lodge a complaint with your local supervisory authority (e.g. ICO in the UK, CNIL in France).
6. International transfers
Our primary infrastructure is in the United States. For EU/UK customers, we rely on the Standard Contractual Clauses (SCCs) included in the DPAand on each sub-processor’s own SCC commitments.
7. Children
RepoOps is not directed at children under 16. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided personal data, email support@repoops.aiand we’ll delete it.
8. Changes
Material changes will be posted here with at least 14 days’ notice to account holders by email.
See also: Terms of Service · Data Processing Agreement · Refund & cancellation policy.